Can I ask Medallia questions without writing queries?

Yes. Ask in Teams, Slack, the Nexatron web app, or an AI assistant connected through Nexatron's MCP server.

Does Nexatron respect Medallia permissions?

Yes. Where Medallia supports per-user sign-in, answers run under each person's own access.

Can Nexatron change data in Medallia?

No. Asking a question never changes Medallia data.

What do I need to connect Medallia?

An administrator who can approve the connection. Our team sets it up with them during the pilot.

Is there a Medallia MCP server for Claude, ChatGPT or Copilot?

Yes: Nexatron's hosted MCP server, once Medallia is connected to your workspace. It is Nexatron's server, not one published by Medallia, and the assistant gets the same governed answer as the Nexatron app.

Customer success & feedback

Medallia MCP server: ask questions, get governed answers

Medallia is an experience management platform that holds customer and employee feedback, survey responses and sentiment data.

AvailableStart a pilot All connectors

Try it on your own data in a pilot.

Medallia AI analytics: what you can ask

Typical questions from insights and experience. Each answer shows the definition, source and query behind it.

How has our NPS changed by quarter over the last 2 years?
Which locations have the lowest satisfaction scores this month?
Show top complaint themes in feedback last quarter.
Compare survey response volume across channels.
List locations whose scores fell more than 10 points.

How Nexatron connects to Medallia

Whose permissions: Your administrator approves the access the Medallia connection uses. Where Medallia supports per-user sign-in, answers run under each person's own access, and Nexatron roles decide who in your company can ask.
Read and write: Questions are read-only: asking never changes Medallia data.
Setup: Our team sets up the Medallia connection with your administrator during the pilot. No data migration and no pipeline to build: data is queried where it lives.

Medallia MCP connector for Claude, ChatGPT and Copilot

Nexatron's hosted MCP server is a governed Medallia MCP connector: Claude, ChatGPT and Microsoft Copilot ask questions of your Medallia data through it. Each person signs in as themselves, so the assistant sees only what they may see.

Connect Medallia to Claude, ChatGPT or Copilot

Connect Medallia to your Nexatron workspace.
In Claude, add Nexatron from Claude's connector directory. In ChatGPT or Copilot, add a custom MCP connector with the server URL https://api.nexatron.io/api/v1/mcp.
Sign in with your own Nexatron identity (OAuth 2.1), then ask your Medallia questions.

How the Nexatron MCP server works

Medallia connector FAQ

Can I ask Medallia questions without writing queries?: Yes. Ask in Teams, Slack, the Nexatron web app, or an AI assistant connected through Nexatron's MCP server.
Does Nexatron respect Medallia permissions?: Yes. Where Medallia supports per-user sign-in, answers run under each person's own access.
Can Nexatron change data in Medallia?: No. Asking a question never changes Medallia data.
What do I need to connect Medallia?: An administrator who can approve the connection. Our team sets it up with them during the pilot.
Is there a Medallia MCP server for Claude, ChatGPT or Copilot?: Yes: Nexatron's hosted MCP server, once Medallia is connected to your workspace. It is Nexatron's server, not one published by Medallia, and the assistant gets the same governed answer as the Nexatron app.

Try Nexatron on your own Medallia data

A pilot starts with three questions your team already asks and the report you trust for each, so you can check the answers yourself.

Start a pilot

Medallia is a trademark of its owner. Nexatron is not affiliated with or endorsed by it; the name and mark identify the system Nexatron connects to.